LJV Enterprises Pty Ltd

LAB Profile - Words That Change Minds

LAB PROFILE

Words that change Minds

Mastering the Language of
Influence
LAB Profile certified Practitioner Training
in Australia

Saturday 7th, Sunday 8th & Sunday 9th
February 2008
Course Duration
3 days (9.00am – 5.00pm )

Location
Wakerley, Brisbane. Qld
15 mins from CBD. Off Wynnum Rd
FREE PARKING

BOOK NOW
Your Investment $1650.00 (GST inclusive)
Early BIRD Booking - save $770.00
A discounted price of $1650.00 (GST Inclusive) per person, normally $2420.00
is available when you book and pay for your place
before Friday 16th January 2009

An Introduction to
“Words that change Minds”
The “Words That Change Minds” course is based on the Language & Behaviour Profile (or LAB Profile), a practical tool and set of skills that you can apply in everyday situations and conversations. With “Words that change Minds” you can attain higher levels of performance in the work you do with other people; whether it be one-to-one or in groups.
The LAB Profile is principally about INCREASING YOUR INFLUENCE through more EFFECTIVE COMMUNICATION.
This powerful tool and set of skills is currently being used in everyday working environments across the following fields of business:

Sales
Marketing
Management
Training
Coaching
Counselling
Recruitment
Team Development
Litigation and Conflict Resolution
Solving Communication Problems

The Benefits of the LAB Profile
There are already many organisations using this tool in a number of ways:

To shorten the sales cycle and increase customer satisfaction
To design powerful marketing and advertising campaigns
To hire the right people;
- who are motivated and suited to performing in their specific roles,
- lowering attrition rates and thus reducing the cost of recruitment
To minimise the pain of implementing organisational change
To understand the personality clashes that occur in regular meetings
(both internally and with customers) and then use this
understanding to reach successful outcomes quickly and effectively
To identify why some people seem so difficult to deal with
and how to overcome that
To dramatically improve results in negotiation and litigation
To simplify career counselling and professional coaching
To create high performance teams by managing people’s strengths,
rather than suffering from their weaknesses

The Features of the LAB Profile

What is the LAB Profile and how is it able to produce all of these benefits?

The LAB Profile is a linguistic tool.
      By simply listening to the way a person is speaking,
      LAB allows you to identify how a person is motivated and
      what kind of information they can handle.
In 20 minutes you can get more information about a person
than one usually gets from 20 years of marriage!
LAB teaches you how to UNDERSTAND,
PREDICT and INFLUENCE the behaviour of others.

Summary of the Course Content

Building rapport – even with those you perceive as being “difficult” people!
Recognition of how everyone is unique and how this affects the language you use
Re-defining and developing the art and skill of listening
Building confidence and the ability to identify how a person’s motivation is triggered and then maintained
Developing behavioural flexibility and widening the choices of how you interact with others
Application of these new learning's to your own specific personal and professional roles
Developing sour skillset that will enhance your liofe personally and profesional

The LAB Profile will help you to:-

Recognise and understand how everyone is unique and why some barriers to communication exist with some people
- you know of those people for whom it always seems you are “talking a different language”,
- or indeed feel like you are“banging your head against a brick wall!”
Gain rapport (especially with those “difficult” people/customers) by acknowledging them in their view of the world.
You will learn that you don’t have to agree with their view, but it’s helpful to recognise it, respect it and be flexible
in the language you then use to communicate with them.
Acquire tools, techniques and skills that will allow you to recognise the linguistic preferences of other people. You will then learn how to respond using the language that is most appealing to them (rather than continuing to use the language that suits you). This will allow you to communicate more effectively and get the results you desire.

Academic Background to the LAB Profile

In the late 1950s Noam Chomsky completed his Ph.D. thesis Transformational Grammar. In it he explained that there are
three processes by which people make sense of the world; Deletions, Distortions and Generalisations.

These processes help us to create reality as we perceive it – because that’s all reality ever is – our perception.

Our perceptions are limited by the amount of information we can hold in our awareness at one moment in time. The American psychologist George Miller wrote a paper in 1956 that stated that we can only handle “seven, plus or minus two” bits of information at any one time and that we delete the rest. It is interesting to note what different people delete or retain – this is one of the factors that make us all so unique.

What is it that you filter in or filter out of your awareness in any given context?

For more information call Lorna: 1300 306 803

Lorna Bukkland-Vitetta
Certified ‘LAB Profile’ Trainer

Accommodation:
This is not a residential course, but accommodation is available (if you require it) at a Motel nearby, in Wynnum and other places at varying standards and prices, in Wynnum and Manly. Phone or email me for details